Job Purpose
To support clients with expert requirement analysis and systems configuration, implementation, and support of SAP solutions in various modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the clients business environment in order to achieve client expected business results.
Functional Requirements
Solid SAP Basis experience across different SAP Modules
Strong SAP HANA and ASE database administration skills
At least 3 full implementations or upgrades of SAP ECC or S/4HANA environments
SAP Basis on HANA certification is an advantage
SAP RISE or Public Cloud (e.g. SuccessFactors, ARIBA) is an advantage
Education and Experience
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) AND a minimum 8 years' experience and knowledge of SAP Basis. Fields of study: Information Tech, Computer Science, BÃÂâÃÂÃÂÃÂÃÂCom, Finance, Management and Engineering.
OR
Diploma NQF 6 AND at least 10 years' experience and knowledge of SAP Basis
#Alternative
Senior Certificate (NQF 4) AND 10 plus years' experience and knowledge of SAP Basis
Job Outputs:
Process
Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs
Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
Perform in depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client's needs
Responsible for successful implementation of SAP, providing in depth functional knowledge, and advice on SAP products to clients
Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
Maintain a working knowledge of the organization and adheres to all organizational standards
Plan maintenance of current system solutions for various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
Plan, Design work classes and plan production release deployments
Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defi ned problems in practices.
Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
Opti mise goal achievement through tactical strategy implementation and optimisation on of practises, processes & systems across an internal value chain.
Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
Governance
Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
People
Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)
Finance
Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Build professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development
Behavioural competencies
Accountability
Analytical Thinking
Attention to Detail
Adaptability
Building Sustainability
Business Knowledge
Commitment to Continuous Learning
Conceptual Ability
Customer Service
Fairness and Transparency
Honesty and Integrity
Organisational Awareness
Respect
Trust
Technical competencies
Functional Policies and Procedures
Computer Literacy
IT Knowledge
Customer Relationship Management
System Thinking
Problem Analysis and Judgement
Verbal Communication
Business Knowledge
Business IT Systems
Written Communication
Technical Analysis
Application Configuration & Optimization
Systems Architecture
Customer Service Tech
Problem Management