Senior Associate, Survey Programming (SurveyCTO) at Inkomoko

KEY RESPONSIBILITIES

Survey Design & Programming (35%)


Translate paper-based/draft instruments into fully-programmed, logic-driven digital forms; primarily in SurveyCTO with robust skip patterns, relevance/constraint logic, validations, calculations, case management, and multi-language versions.
Design forms for offline data collection in low-connectivity field environments (repeat groups, roster/loop structures, geopoint/media capture), and translate program indicators into precise, coded survey questions while working with MERL and Programs teams.
Skilled in questionnaire design using tools such as Google Forms, particularly for rapid surveys and qualitative data collection.


Data Quality, Testing & Piloting (20%)


Conduct rigorous dummy-data testing, dry runs, and piloting of every form before deployment; build data-quality checks (range, consistency, duplicate, GPS/time) within the survey and at data review.
Troubleshoot and resolve form- and server-level errors quickly during active data collection to minimize disruption to fieldwork.


Indicator Alignment & MERL/Programs Collaboration (15%)


Work with the Business Analytics Manager, MERL, and Programs teams to clarify indicator definitions and ensure they are correctly operationalized in survey tools; maintain codebooks, data dictionaries, and naming conventions.
Support survey sampling logic and case assignment design where relevant (e.g., CommCare case management for longitudinal/beneficiary tracking).


Server & Platform Administration (15%)


Manage SurveyCTO server console(s) form deployment/versioning, user/role management, dataset publishing, server-side data checks, and monitor data collection dashboards in real time, flagging anomalies to field teams.
Maintain secure including controlled access to forms, organized form/dataset repositories and support integration of survey data into downstream reporting and analytics pipelines.


Training, Documentation & Continuous Improvement (10%)


Train Programs/MERL staff on tool usage and troubleshooting; maintain documentation of survey logic, version histories, and SOPs.
Stay current with SurveyCTO best practices and recommend improvements to tools and workflows.


Analytics Support (5%)


Support the Analytics & Research team with data cleaning, analysis, and reporting using Excel, Stata, Python, R, or similar tools to support program learning and decision-making.


Requirements

WHO WE ARE LOOKING FOR


Education: Bachelor's degree required; a degree in Statistics, Computer Science, IT, Data Science, M&E, or Social Sciences will be highly considered.
Experience: 4+ years in survey programming/digital data collection, ideally within an M&E, research, or international development context.
Survey Platforms: Experience coding surveys in SurveyCTO strongly preferred; candidates with ODK, KoBoToolbox, or CommCare experience are also encouraged to apply.
Technical Skills: Strong command of form logic (relevance, constraints, calculations), XLSForm structure, repeat groups/case management, and multi-language form design.
Data Handling: Proficiency in Excel/data-cleaning tools; ability to export, review, and quality-check datasets from digital surveys.
Data Analysis: Basic to advanced skills in data analysis using tools such as Excel, Stata, Python, R - among others
MERL Literacy: Working understanding of indicators, logframes/results frameworks, Theory of Change (TOC), and how survey design affects downstream data quality.
Attention to Detail: A meticulous, quality-first approach to form testing, logic-checking, and troubleshooting under field deadlines.
Collaboration: Proven ability to work closely with MERL and Programs teams including remote/cross-country teams.
Languages: Fluency in English required; French is an added advantage given our operations in Chad.


Key competencies:

We are looking for someone who:


Instills Trust - Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members.
Acts with Courage - Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work
Makes Informed Decisions - Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate.


Benefits

WHAT YOU'LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you'll access:


Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
Competitive salary, and potential Performance-based bonus
Incredible company culture, with opportunities for learning and growth
Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
A dynamic and entrepreneurial team environment committed to innovation and social impact
Health insurance for self and family
Staff savings and provident fund negotiated bank rates for long-term employees
Generous annual leave, parental leave, and sabbatical options.