JOB OBJECTIVE(S)
To Closely follow up and monitor the status of proposals, bids and RFQs,
To continuously scan for business opportunities in the industry
Promptly translate opportunities to tangible business
To proactively source information, facilitate access to information, promptly and pragmatically
coordinate information flow to Line Manager
Driving aggressive business development activities across the industry
DUTIES & RESPONSIBILITIES
Prospect potential clients and convert them into increased business opportunities.
Present new products and services to improve existing relationships.
Recognize opportunities for services and opportunities that will result in sales.
Submit and ensure data is accurate on weekly progress reports.
Develop a growth strategy focused both on financial gain and customer satisfaction.
Conduct research to identify new markets and customer needs.
Arrange business meetings with prospective clients.
Promote the company's products/services, address, or predict clients' objectives.
Prepare contracts/bids ensuring adherence to established law rules and guidelines.
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support.
Build long-term relationships with new and existing customers.
And other duties as assigned by Line Manager
CLIENT RELATIONSHIP MANAGEMENT
As directed by your line Manager
Key Performance Indicator
90% Business opportunity success - win orders and get a repeat business. 85% ratio of
successful orders to enquiries and 85% of customers submitting a repeat order in twelve (12)
months. 100% profit projection actualization.
80% success of new business opportunities identified
Increased market shares above 20%
24-hour responses to calls for proposals, quotes and RFPs.
90% successful budget management
Zero complaints from client - Anticipate, proactively and timely resolve concerns of a third
party. Resolve all complaints from third party within 48 hours
Total procedure and statutory compliant - 0% tolerance for non-compliant
Continuous business improvement - 95% uninterrupted flow of business process and internal transaction
48 hours resolution of Business Development operational administrative support issues from
time of receipt of complaint
KEY COMPETENCY REQUIREMENTS
Competency
Planning & Organization
Attitude & Drive
Strategic & Creative Thinking
Relationship Management
Teamwork.
Skills
Excellent interpersonal and relationship building skills
Ability to communicate an energetic and clear strategic vision
Written and spoken communication skills that allow you to inform and advise others clearly
Problem-solving and negotiation skills
Organizational and planning skills to manage your own time and to meet deadlines and objectives.
REPORTING RELATIONSHIPS
Functionally Reports to General Manager
Administrative Reports to MANAGING DIRECTOR
WORKING RELATIONSHIPS
Internal
Head Finance
External
Government Agencies and Regulatory Authorities Vendors/Service Providers Partners Clients
JOB REQUIREMENTS
Education: A good degree in the Arts, Social Sciences or Engineering
Experience: A minimum of 8 years work experience in related industry