Senior Clerk - 34007242 at eThekwini Municipality

Key Responsibility Areas:


Captures details of companies who discharge trade effluent on accounts database in order to raise charges
Provides data in order to raise effluent charges.
Provides data to ensure efficient review of company permits by Water Quality Officer.
Provides data to raise user charges.
Update database of sewered properties in order to maintain customer records.
Provides data to raise ad hoc charges such as laboratory charges.
Provides data to raise charges for unsewered properties.
Imports data to raise trade effluent charges.
Advises customers to satisfy customer queries (Batho Pele).
Relieves for the Records Clerk to ensure efficient running of division.
Deputises for the Chief Administrator/Accounts Administrator to ensure continued service at all times.
Undertakes related assignments.


Competencies:


Problem solving.
Organisational awareness.
Ethics and professionalism.
Use of Technology.
Data processing & analysis.
Service delivery orientation.
Communication.
Client orientation and customer focus.
Interpersonal relationships.
Conative ability.
Resilience.
Learning orientation.


Qualifications
Essential Requirements:


Grade 12 (NQF Level 4) or equivalent with Mathematics
1 Year relevant experience
Computer Literacy.


Preferred Requirements:


2 Years relevant experience.