Senior HR Business Partner at DHL

We are offering an exciting opportunity for the position of Senior HR Business Partner.
In this position you will play a crucial role to support our vision of becoming a Great place to work for all.


Role Outline


As a trusted advisor to the business, this role partners with business management to provide strategic HR solutions that align with organizational goals.
The aim is to support business performance by delivering effective HR services, ensuring a positive work environment, and fostering talent management.
Working closely with the General Manager and Distribution Centre Managers, the role contributes to achieving business objectives through HR strategies that enhance employee engagement and workforce resourcing.


Key Tasks


Promote employee development by challenging staff to improve matrix skills.
Identify and implement initiatives to enhance profitability at the country and business-unit level.
Manage relationships with internal teams and external customers.
Support Country and Business Unit (BU) Managers during contract renewals.
Foster strong relationships with Distribution Centre Managers (DSCs) and external stakeholders.
Implement initiatives to boost employee satisfaction, performance, retention, and communication.
Offer HR input for new business ventures and renewals, developing an HR plan for execution.
Lead and support the employee relations (ER) agenda, managing relationships with social partners.
Manage people-related impacts of organizational changes like site openings, closures, and restructures.
Deploy the DSC and local HR strategy.
Oversee the annual performance and salary review process, ensuring alignment with group-wide processes.
Use data and trend analysis to identify HR solutions that add value to the local business.
Support managers in workforce planning, including organizational design, talent forecasting, and resourcing needs.
Act as a coach to enhance management capabilities and compliance with company policies.
Ensure the effective delivery of HR technology solutions.


Qualifications & Experience

Education:


HR Certification or equivalent qualification.
Graduate degree with a business-related qualification.


Experience:


Strong understanding of supply chain operations and business dynamics.
At least 5 years of experience in various HR-related roles.
Exposure to all key HR processes, including Talent, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).
Experience in supply chain management and regional business operations.
Proven track record in building relationships and driving organizational change projects.


Functional Competencies


Understand local HR priorities and align them with business objectives.
Implement HR solutions that address business challenges or capitalize on opportunities, with a clear understanding of cost/benefit impacts.
Deploy global HR strategies within the business unit.
Provide sound, strategic HR advice to business leaders on decisions impacting personnel.
Contribute to developing a business continuity plan for the HR function within the local business area.
Apply deep knowledge of HR principles to complex issues, providing comprehensive advice on compliance matters.
Leverage HR resources and networks within the organization for efficient decision-making.
Build relationships with stakeholders to understand their concerns and priorities.
Effectively resolve conflicts and support organizational change initiatives.
Provide administrative and coordination support for HR-related change management projects.
Utilise coaching techniques to foster employee growth and accountability.
Support career planning and facilitation, applying proven techniques to ensure effective outcomes.
Present and negotiate solutions to senior colleagues and stakeholders, ensuring satisfactory agreements.
Stay updated on employment laws, providing guidance and ensuring organizational compliance.
Develop and manage relationships with trade unions and social partners to resolve disputes in alignment with global strategies.
Understand current political, social, and legal affairs, and assess their impact on the business.
Possess in-depth knowledge of the business unit's commercial drivers, strategic goals, and long-term plans.
Analyse complex data sets to inform decision-making within the HR function.


DPDHL Core Competencies & Skills


Maintains effective relationships with customers.
Develops and delivers high quality / innovative products, services, or solutions.
Focuses on customer needs and gains their commitment.
Gains management / colleague support to meet customer needs.
Ensures strategies / plans are aligned and reflect others' views.
Develops strategies / plans aligned to broader organizational strategy.
Communicates strategy.
Establishes clear, challenging, and achievable objectives.
Aligns resources and the organization within own area of responsibility to achieve objectives.
Regularly reviews and communicates progress against objectives and adjusts as needed.
Champions continuous improvement and innovation.
Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
Provides employees, colleagues, and business partners with candid and regular feedback.
Provides employees with development opportunities.
Supports employees with career opportunities.
Inspires others to develop themselves.
Conveys a clear sense of personal goals and values.
Actively seeks feedback to improve performance.
Develops new skills and modifies behaviours based on feedback.
Takes personal responsibility for career and development.


Languages

English - verbal and written.