Strategic Business Development Manager at DHL

Participate in design and ensure implementation of the business development strategy to generate additional business, maximize profit and grow market share for a defined geographic region in line with business strategy, financial objectives, Group guidelines and policies. DHLGlobal Forwarding has an opening Strategic Business Development Manager in Johannesburg, South Africa. Join us in connecting people and improving lives!


In this Strategic Business Development Manager Position


Execute targeted sales campaigns aligned with market trends while maintaining a personal sales plan focused on new business acquisition and growth
Initiate and establish relationships with targeted prospects
Build rapport and trust with customers by understanding their business and market dynamics
Win and develop large-sized customers through prospecting and a consultative selling approach
RFQ ownership supported by the local bid management team
Deliver compelling proposals, quotations and bids that address customer requirements and provide value
Monitor revenue generation, profit/ expense objectives and coordinate market and customer growth and retention rate
Support smooth onboarding of new clients, including credit setup, rate loading and operational instructions
Support customer retention through collaboration with Products teams, Route Development Managers and local branch management.
Understand key trends and developments impacting business and identify change needs in business development plans
Share insights on market trends, competitor activity and customer feedback with internal teams
Promote DHL's green logistics solutions as part of the customer value proposition
Support DHL's compliance and sustainability initiatives by integrating responsible practices into sales activities


Stakeholders:


Influence others within own job area regarding IKO's, practices and procedures
Support and interact primarily with colleagues of own function
Develop strong, trusting relationships with business leaders across DPDHL
Develop a network of contacts to build relationships and strengthen organisational, product and market knowledge
Advise customers and key stakeholders on processes, systems and tools


Key Success Measures


Achievement of personal sales targets, inclusive of GP and volume growth
Perform all aspects of the sales process and update all activities of our CRM system
Active management of the sales pipeline, ensuring accurate forecasting
Consistent execution of sales processes and achievement of IKO's across the portfolio


Management Responsibility


Individual Contributor


Now, here is what we need from you!


Broad understanding of the freight forwarding industry
Excellent presentation and communication skills
Outstanding negotiation skills and the ability to focus on outcomes.
Proven ability to build and manage relationships.
Ability to champion cooperation and partnership to provide integrated solutions to problems
Sales forecasting and stakeholder management
Account Management
Cross selling and customer value proposition.
Experience: More than 6 years
Education: Bachelor's Degree