Key Performance Areas
Change Management
Develop to change enablement strategies and plans, including training and communications.
Drive the rollout of effective change impact assessments, readiness assessments, and stakeholder analysis.
Develop and ensure delivery and management of communication, stakeholder, training, engagement, adoption, and resistance management plans.
Define and measure success metrics and monitor change progress.
Provide guidance to project teams to ensure the successful execution of the end-to-end change management strategy.
Provide input into improvements to the change management strategy and methodology.
Identify risks and issues relating to change management functions.
Manage integration of change management activities into project plans.
Provide guidance on technical updates and the translation into consumable insights for non-technical teams.
Develop clear, compelling communication materials with a cohesive framework.
Ensure analysis and compilation of data from multiple sources and how it translates into one output.
Strategy Development and Operational Planning
Contribute into the development of Organisational Transformation business strategy and plan that ensure alignment with short-term and long-term objectives of the RAF.
Develop Change Management strategy and plan aligned with short-term and long-term objectives of the the Division.
Guide the implementation and annual review of the overall Strategic Plan for Change Management.
Provide strategic input and guidance into the current and future intervention plan to achieve acceptable levels and standards of the RAF strategy and operational plans to the Executive forum.
Ensure strategic direction on the change management processes.
Policy Review and Implementation
Develop and ensure implementation of policy, procedures and processes.
Provide advice and guidance to the Policy department on legislative compliance, emerging issues, risks and the implementation of changes required on policy matters.
Reporting
Report quarterly on progress with implementation of operational plans.
Manage the development of functional reporting systems, and project or performance reporting for management.
Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions.
Stakeholder Management
Create change management awareness throughout the Fund through various engagements with RAF employees.
Engage with relevant internal stakeholders during change initiatives.
Communicate with all levels of stakeholders internal and external during change initiatives.
Ensure communication with the RAF leadership to allocate the resources needed for change management.
Financial Management
Report and review Change Management financial and non-financial goals.
Implement sufficient internal control measures are implemented for adherence to RAF and other relevant legislation and regulation.
Manage, monitor and control the department expenses budget.
People Management
Ensure sourcing, development, and retention of a high-performing team.
Ensure the organisation's team members' motivation, cohesiveness, and alignment.
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
Implement human capital processes and procedures to control or regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Manage and monitor the performance of the team and implement corrective actions for poor performance.
Guide the change team on creating a positive environment for managing the process of innovation and change management.
Qualifications and Experience
Bachelor's Degree/ Advanced Diploma in Human Resources/ Change Management related qualification.
Postgraduate in a Human Resources/ Change Management related qualification.
Project Management related qualification will be an added advantage.
Change related qualification will be advantageous (e.g. Prosci).
Relevant 9 - 10 years' experience in a Change Management related environment of which 3 years must have been on a management level.