Senior Specialist: Service Management at BCX

Core Description


Responsible for ensuring effective financial governance, contract optimization, commercial performance, and service performance management across BCX's technology ecosystem.


Key Deliverables / Primary Functions

Core Functional Skills & Capabilities


Contract Management
Financial Management
IT Service Management
Budget Management
Risk Management


Core Behavioural Competencies


Formulating Strategies & Concepts
Entrepreneurial & Commercial thinking
Creating & Innovating
Leading & Supervising
Delivering Results & Meeting customer expectations
Job Match


Minimum Qualifications


NQF 7: 3 year Bachelors Degree in Finance or Business Management
OR NQF 4: Grade 12


Additional Education -Preferred /Advantage

Experience



At least Seven (7) years' experience in financial governance, commercial management, contract management, or service performance roles.



OR


At least 9 years' experience in financial governance, commercial management, contract management, or service performance roles.


Certifications


Agile or project management certifications beneficial.
Certifications in financial management, contract management, vendor management, or ITIL are advantageous.
CIPS, ITFM, or service management certifications add further value.


Professional Memberships in Relevant Industry

Level of Engagement & Span of Control


Level of engagement - Interact with similar levels, Executive levels, and various stakeholder internal and external to BCX.
Span of control = 1 - 5


Special Requirements / Employment Condition


Willing to travel
Valid Drivers license


Workplace / Physical Requirements


Hybrid Remote Worker
Non-Billable