Service Advisor at eThekwini Municipality

Assess the adequacy of procedures, systems and controls associated with servicing (vehicles, plant, equipment and material).
Conduct inspections of workshop plant, tools and machinery, and compiling annual repair and maintenance programme, cost schedules, reports.
Participate in operational discussions/ meetings and elaborating/ presenting factual information to support the status of activities, progress, constraints, quality and cost dimensions associated with current servicing programmes or urgent works.
Communicate with the workshops and establishing material and resources necessary against specific works orders.
Check the status of vehicles, machinery, equipment/plant and communicating any deviations to the Manager/Workshop Superintendents.
Monitor all subcontracted work including work carried out by Panel shop and Hydraulic workshop.
Responsible for resource planning, servicing, repairs and maintenance of vehicles.
Compile internal transactional documentation (e.g. progress and productivity report).


Competencies:


Managing Work
Problem Solving
Planning & Organising
Quality Orientation
Discipline Specific Skills
Communication
Action Orientation
Accountability & Ethical Conduct
Learning Orientation
Resilience


Qualifications
Essential Requirements:


Trade Tested Artisan in any one of the following, Diesel, Petrol, Construction Plant Mechanic or Auto Electrician. Valid motor vehicle driving license (Code EC).
Valid Professional Driving Permit (PDP).
4 years relevant post trade test experience.
Computer Literacy.


Special Conditions:


Good interpersonal, communication skills and automotive fault diagnostic abilities.


Physical Requirements:


The physical attributes required for the performance of tasks associated with specific key performance areas in this post necessitates that the incumbent be physically fit and able bodied.