As a Service Delivery Coordinator, you will be responsible for:
Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.
Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.
Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.
Managing client relationships through being the primary contact for job preparation, execution, and closeout.
Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients' objectives.
Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.
Fuel your passion
To be successful in this role, you will:
Have a bachelor's degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).
Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
Have the ability to manage multiple projects and deadlines.
Have strong leadership capabilities and the ability to manage and coordinate field personnel.
Be successful at building relationships and collaborating to resolve problems.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times you work in the day
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education Assistance
Generous Parental Leave
Mental Health resources, Virtual Therapy Programs
Dependent and PartnersCare
Pet Insurance
Additional elected or voluntary benefits