Responsibilities
As a shortlet Supervisor:
Oversee the day-to-day operations of short-term rental units
Ensure properties are clean, well-maintained, and guest-ready at all times.
Track and Manage utility bills like power, internet, DSTV etc.
Manage guest check-ins and check-outs (virtually or in person).
Respond promptly to guest inquiries, complaints, or emergencies.
Coordinate and supervise cleaning, laundry, and maintenance teams.
Respond promptly to facility-related emergencies or issues.
Track inventory of supplies and restock as needed.
Schedule and manage bookings on different platform to maximize occupancy and revenue.
Monitor online platforms e.g Airbnd, booking.com etc and update listings with accurate information and appealing visuals.
Maintain guest satisfaction through excellent hospitality and communication.
Prepare monthly reports on property performance, including income, expenses, and reviews.
As an Inventory Supervisor:
Track and Update on the system inventory record daily to reflect purchase information
Share all sales information from store with the Procurement Accountant
Compare available goods with market trends and determine the right pricing
Managing and keeping track of shipment, delivery, and fulfillment.
Optimize inventory control procedures and processes.
Inspect business supplies and raw materials to identify possible shortages, damages and avoid them.
Ensure adequate product stock for every possible distribution channel to cover direct demand from customers.
Keep accurate records of daily deliveries and shipments and replenish inventory when necessary.
Monitor inventory demand and inventory characteristics.
Place orders to keep track of and replenish stock when necessary to avoid a shortage of stock or surplus.
Collaborate and coordinate with other supply chain professionals to ensure that goals are met on time.
Report and keep upper management up-to-date on stock levels, issues, etc