Skincare Trainer

Key Responsibilities Education & Training Deliver comprehensive product, ingredient, and treatment training, both online and in person. Facilitate theoretical and practical training sessions. Develop and maintain training materials, presentations, manuals, and educational resources. Manage and maintain the company's training platform. Ensure all training content reflects current treatment protocols and industry best practices. Clinical Support Provide expert guidance on skincare concerns, treatment planning, and product recommendations. Support clients with treatment protocols, troubleshooting, and advanced product application techniques. Assist with new product and treatment launches. Keep up to date with industry trends, ingredient innovations, clinical research, and competitor activity. Develop and refine treatment protocols. Perform treatments for selected case studies and marketing initiatives where required. Relationship Management Build and maintain strong relationships with clients through ongoing education and support. Serve as a trusted advisor, providing tailored skincare solutions and professional guidance. Respond promptly to technical and product-related enquiries. Collaborate closely with commercial teams to support client success and business growth. Brand & Marketing Support Represent the organisation at workshops, conferences, exhibitions, launches, and professional events. Support webinars, digital education initiatives, and in-clinic training events. Ensure all educational content is aligned with brand standards and messaging. Provide market feedback and insights on client needs, industry trends, and training opportunities. Administrative & Reporting Maintain accurate records of training sessions, attendance, and client interactions. Prepare training reports and provide feedback on client competency and protocol implementation. Update and maintain educational documentation and training resources. Issue training certificates following successful training completion. Qualifications & Experience Education Somatology or Beauty Specialist Diploma (essential). Experience Minimum of 3 years' experience as a Somatologist or Beauty Specialist. Previous experience in professional skincare education or training is advantageous. Experience within the cosmeceutical, aesthetic, or professional skincare industry is highly desirable. Skills & Competencies Advanced knowledge of skincare science, ingredients, skin conditions, and treatment protocols. Excellent presentation, facilitation, and public speaking abilities. Strong communication and interpersonal skills. Ability to educate, coach, and inspire professionals at varying experience levels. Strong organisational and time management skills. Confident practical demonstration skills. Strong problem-solving and critical thinking capabilities. Proficiency in Microsoft Office. Ability to work independently while collaborating effectively with internal stakeholders.