Social Media Community Manager (Tiktok, Instagram & Twitter/X) at Plug Entertainment

About the Job


The Social Media Community Manager will own and scale our digital presence across Tik Tok, Instagram and Twitter/X.
This role sits at the nexus of content, culture and community, responsible for driving engagement, growing audiences and ensuring cultural fluency online


Key Responsibilities


Content Strategy & Publishing Develop and execute platformspecific content strategies for TikTok, Instagram and Twitter/Ð¥
Community Development & EngagementBuild, nurture and moderate online communities.
Act as the brand's voice engaging audiences with authenticity, cultural intelligence and speed. implement engagement frameworks that drive loyalty, UGC, and advocacy
Cultural intelligence & Trend Forecasting Maintain deep fluency in internet cul Ture, meme ecosystems, viral mechanics and platform shifts. Translate cultural signals into actionable content and campaign opportunities before they peak
Influencer & Creator Ecosystem Management Identify, vet and collaborate with
creators and influencers. Brief creators, manage deliverables and integrate influencer content into broader brand narratives for credibility and reach
CrossFunctional Collaboration Partner with Strategy, Creative, Client Services and Partnerships teams to align social content with brand objectives, product launches and campaign rollouts. Contribute insights that shape bigger brand ideas
Performance Analysis & Reporting Track, analyze and report on community growth, engagement metrics, content performance and sentiment. Use data to iterate strategy and demonstrate commercial impact.


Requirements


Proven experience managing social media communities for entertainment or culture led brands
Strong portfolio showcasing previous social media, community management or audience engagement projects
Ability to identify and capitalize on emerging trends and cultural moments
Excellent video editing and graphic content skills
Deep understanding of TikTok, instagram, and Twitter/X algorithms
Strategic + Creative: Can think in frameworks and execute in content.