Key Duties/ Responsibilities
Order Processing & Data Entry
Documentation & System Management
Coordination & Communication
Compliance & Internal Controls
HubSpot CRM Integration
Key Outputs/Deliverables
Accurate and timely entry of quotations and sales orders in iScala
Generation of correct picking lists, invoices, and delivery documentation
Up-to-date and accurate customer and product information in the system
Clear communication with sales, warehouse, and finance teams
Proper document control and audit trail of all processed orders
HubSpot CRM and iScala order linkage maintained and updated
Academic and professional Qualifications and experience required
Diploma or Certificate in Business Administration, Procurement, or related field
Basic accounting or ERP systems training is an advantage.
Experience Required
Minimum 1 - 2 years' experience in sales administration, data entry, or order processing
Familiarity with ERP systems (e.g., iScala) and CRM platforms (e.g., HubSpot) is an added advantage
Experience in a manufacturing, distribution, or logistics environment preferred.
Key Skills and Competences
Strong attention to detail and accuracy
Excellent data entry and typing skills
Ability to work under pressure and meet deadlines
Good communication and interpersonal skills
Team player with a proactive attitude
Organized with good time management
Familiarity with Microsoft Office, especially Excel and Outlook