Spec: Sales Account Management at BCX

Core Description


Responsible for achieving and exceeding revenue targets through the management of the full sales cycle for defined verticals and customer base.


Key Deliverables / Primary Functions


Develop, communicate, and execute a structured client strategy aligned to the Sales framework methodology to drive account growth and retention.
Design and implement detailed account plans focused on revenue growth, client expansion, and strategic objectives.
Manage sales activities to achieve agreed targets, ensuring delivery within approved budgets and corporate objectives.
Monitor client satisfaction consistently and proactively address issues to maintain strong service quality and retention.
Foster a culture of accountability and performance, driving objective-based management and customer-focused execution.
Collaborate across internal teams to identify and sell new enterprise solutions into existing clients, delivering growth targets.


Core Functional Skills & Capabilities


Account Planning & Management
Customer Focus
Relationship Building
Sales Pipeline Management
Sales Strategy
Core Behavioural Competencies
Job Match
Persuading and Influencing
Presenting and Communicating information
Delivering Results & Meeting customer expectations
Relating and Networking
Achieving personal work goals & objectives


Minimum Qualifications


NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
OR NQF 4: Grade 12


Additional Education -Preferred /Advantage

Experience


Minimum of 5 years' ICT experience in Account Management Role


Or


Minimum of 7 years' ICT experience in Account Management Role


Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control


Level of engagement Engagement will all levels within the organisation, internal and external to the business.
Span of Control 0


Special Requirements / Employment Condition


Valid Drivers license
Required to travel locally and/or internationally


Workplace / Physical Requirements


Hybrid Remote Worker
Non-Billable