Specialist - Asset Allocator at Apex Group

Description


The role involves supporting the end-to-end delivery to clients in the Asset Allocator Operations team. The individual will be required to assist the team with daily deliverables as well as any ad-hoc queries and projects, mainly focused on Asset Allocator (Replication) Fund administration and Accounting.


Job specification


Monitoring and assisting with service delivery by the team in terms of SLA and managing clients' expectations;
Owning and running with queries and ad-hoc deliverables issues arising from operations;
Full daily support for the team and the Manager;
Coordination of team deliverables relating to projects and new client take-on;
Providing mentorship and motivation to staff and ensuring that appropriate knowledge sharing and skills training are given;
Responsibility for resolving issues that have been escalated by the team or clients;
Ensure oversight responsibilities and team allocations are managed effectively;
Record statistics regarding recon exposures for risk management;
Responsibility for managing risk in the team's daily activities, by reviewing processes and ensuring that adequate controls are in place to mitigate risk;
Assessing opportunities for improved efficiencies and reduced overhead in existing processes, including new technologies and tools;
Build and maintain strong working relationships with external clients regarding matters relating to deliverables;
Build and maintain strong working relationships with internal operational teams;
Ensure that the SLA is adhered to for external and internal clients.


Skills Required:


B.Com or similar tertiary business study and at least 3 years of experience in Asset Management portfolio administration;
Minimum of 4 years of working experience;
Experience with reconciliation processes and oversight thereof;
Sound knowledge and experience of back-office administration processes;
Solution orientated & strong problem-solving skills;
Practical hands-on approach and the ability to 'get things done';
Strong business acumen with excellent numeracy and a logical and analytical approach;
Acts with the client in mind;
The ability to think independently, solve problems, and have a hands-on mentality;
A systematic work method and attention to detail;
Embraces complexity to deliver simplicity and value;
Strong Communication skills (written and verbal);
Flexibility to work based on operational requirements, which may result in non-standard working hours from time to time.