Superintendent Pharmacist – Bishan Plaza, Westlands

The role Superintendent Pharmacist - Bishan Plaza, Westlands, Nairobi: our flagship, with specialist and general doctors, a nutritionist and diagnostics on site daily. Full-time, permanent, reporting to the Managing Director/Chief Pharmacist. Expected start: November 2026. Key responsibilities Act as superintendent of record under the Pharmacy and Poisons Act (Cap. 244) and PPB Good Pharmacy Practice Keep the cold chain, controlled-drug and prescription registers, pharmacovigilance reporting and SOPs inspection-ready every day Supervise all dispensing, prescription review and patient counselling Lead the MTM service: medication reviews, interaction checks, adherence follow-up and feedback to the prescriber Own unit sales, gross margin, stock turn and cash control against agreed targets Build two-way referral links with doctors, specialists, employers and insurers Recruit, roster, train and lead the pharmacy team, including weekends on rota Qualifications and experience Bachelor\'s degree or Diploma in Pharmacy Registered with the Pharmacy and Poisons Board, with a current annual practice licence and in good standing Free to act as superintendent of record for this premises only Community or retail pharmacy experience, including time in charge of a pharmacy, shift or team with stock and cash responsibility Working knowledge of GPP, cold-chain management and pharmacy POS systems Desirable: MTM or clinical pharmacy training, vaccination or point-of-care testing certification, experience opening or turning round a pharmacy The five qualities we hire for Registration and experience are the entry ticket. These five decide the appointment: Entrepreneur - treats the unit as a business to be grown, not a shift to be covered Custodianship - guards the licence, stock, cash and brand, and leaves the premises inspection-ready every day Client focus - sees clients, not transactions; counsels, follows up and measures outcomes Relationship - builds lasting ties with prescribers, employers, suppliers and insurers Independent counsel - will decline a sale or challenge an instruction that is not in the client\'s interest