MINIMUM REQUIREMENTS:
An NQF level 6 in Facilities Management, Building Management, or related field.
A minimum of five (5) years' experience in facilities maintenance or facilities operations.
A minimum of three (3) years' supervisory experience in a facilities or technical environment.
Certification:
11KVA Medium Voltage Switch Gear
Red Seal Certification (Electrical Heavy Current)
Generator or UPS training Certifications
This role requires occasional extended hours during urgent breakdowns or critical repairs.
ADVANTAGEOUS:
Project management related certificate.
Facilities related certification.
Experience supporting building maintenance, mechanical/electrical services, and minor renovation projects.
Strong operational focus on facilities maintenance coordination, contractor supervision, and service delivery management.
Ability to manage multiple service providers and operational dependencies across SANRAL sites.
Exposure to facilities systems such as security monitoring or SCADA.
KEY RESPONSIBILITIES:
Facilities Maintenance Supervision
Supervise routine facilities maintenance activities including planned, corrective, and preventive work across 24/7 operational schedules.
Monitor building maintenance, electrical, mechanical, and general infrastructure support services.
Ensure maintenance issues are logged, tracked, and resolved within required timeframes/SLA.
Lead and manage the facilities maintenance team, providing guidance, coaching, and performance feedback.
Coordinate the integration of facility management systems to streamline maintenance tracking and reporting.
Support onboarding of new facilities staff, including training on maintenance systems, processes, and safety protocols.
Contractor and Service Provider Monitoring
Supervise outsourced service providers delivering integrated facilities services.
Monitor contractor performance against agreed KPIs and service level requirements.
Report service delivery gaps and support implementation of corrective action.
Ensure contractors are onboarded to SANRAL systems and processes for service request management.
Facilitate integration of contractors reporting data into centralized facility management systems.
Collaborate with the team to coordinate contractor tasks and resources efficiently.
Coordinate team and contractor resources to ensure continuous 24/7 service coverage.
Operational Compliance, Safety and Audit Support
Ensure facilities and activities comply with occupational health and safety requirements and SANRAL procedures.
Support inspections, site audits, and basic compliance monitoring.
Escalate safety risks, incidents, or contractor non-compliance to management.
Participate in internal and external audits, providing evidence, reports, and corrective action support.
Integrate compliance monitoring tools and systems to improve visibility and reporting of safety metrics.
Lead the team in ensuring adherence to safety protocols during all operational hours.
Facilities Projects and Improvement Support
Assist with renovation, construction, and facilities improvement projects.
Support implementation of efficiency initiatives to improve service delivery and asset sustainability.
Participate in root cause investigations of recurring maintenance failures
Support integration of project management and facilities systems to track improvements and project outcomes.
Oversee team participation in projects, ensuring tasks are allocated and completed even during off-peak hours.
Reporting and Administration
Compile routine operational reports on maintenance progress, contractor performance, and facilities issues.
Maintain accurate records, service documentation, and compliance checklists.
Provide input into monthly facilities status updates for management review.
Ensure reporting systems are fully integrated with facilities and contractor management tools for accurate dashboards.
Support onboarding of new users to reporting systems and ensure proper system usage and access controls.
Coordinate team schedules, workload distribution, and performance monitoring across 24/7 operations.
Closing date for applications: 1 April 2026