We are recruiting on behalf of our client, a well-established dealer in motorbike spares and accessories, for a proactive and results-oriented Supervisor.
The successful candidate will be responsible for overseeing daily operations, supervising staff, coordinating workflow, maintaining operational standards, and ensuring exceptional customer service. This role requires a confident leader who can effectively manage people, processes, and business performance in a fast-paced retail environment.
Key Responsibilities
Supervise and coordinate daily business operations
Lead and motivate staff to achieve operational targets
Monitor employee performance and productivity
Ensure excellent customer service standards are maintained
Support stock management, inventory control, and replenishment processes
Handle customer concerns and resolve operational issues promptly
Prepare operational reports and provide updates to management
Ensure compliance with company procedures and internal controls
Support business growth initiatives and operational improvements
Requirements & Qualifications
Minimum Diploma in Business Administration, Management, Sales, or a related field
Proven experience in a supervisory, team leader, or operations role
Strong leadership and people management skills
Excellent communication and interpersonal abilities
Strong organizational and problem-solving skills
Ability to work under pressure and manage multiple priorities
Experience in retail, FMCG, or motorbike spares industry is an added advantage
Female candidates are encouraged to apply