To develop and qualify global supply sources that improve cost competitiveness, ensure supplier capability, and reduce risk. The role acts as the key interface between the company and suppliers, leading supplier selection, qualification, development, and performance management while supporting new product development, enforcing HEINEKEN Beverages requirements, and resolving supplier material issues through strong crossÃÂâÃÂÃÂÃÂÃÂfunctional and stakeholder collaboration.
Key Responsibilities
Strategic & Financial
Lead supplier selection, onboarding, and qualification processes
Ensure compliance with certification and HEINEKEN specifications
Provide technical support to suppliers
Analyse data to identify risks and inform business decisions
Maintain tools such as TQA schedules and supplier capability matrices
Operational Results
Conduct supplier audits (start-up, periodic, and performance-based)
Drive supplier performance, quality, and capability improvement (e.g., Cpk > 1.33)
Manage supplier risks, audit findings, and corrective actions
Lead resolution of material and quality concerns
Track performance via dashboards and metrics (SRM, material, audit, COA, notifications)
Reduce defects, claims, incoming inspections, and audit findings
Facilitate supplier performance reviews and improvement initiatives
Customer & Stakeholder Relationships
Build and maintain strong internal and supplier relationships
Support new product development and process improvements with suppliers
Ensure data accuracy and maintain supplier capability and risk matrices
Drive supplier maturity and performance alignment
Effective Leadership
Contribute to organisational culture and behaviours
Facilitate external project teams
Support and participate in performance and behavioural assessments (e.g., 360° feedback, surveys)
Innovation & Improvement
Lead cost-saving and process improvement initiatives
Manage strategic/high-focus suppliers
Ensure timely implementation of projects
Present supplier-related projects and improvements (e.g., Supplier Appreciation Day)
Requirements: Qualification, Experience, Skills
A Degree in Science, Industrial Engineering, or Procurement and Supply would be advantageous
A technical /quality professional with a track record of delivering continuous improvement
Minimum of 10 years of relevant material/supplier manufacturing, quality systems development, and previous relevant management experience required.
Social skills: Sound interpersonal skills, good communication skills written and verbal, good self-esteem, can work in a team, and influence and motivate others, Ability to win people over, Self-starter, Emotional intelligent, Goal directed, Effective listening, good presentation skills
Organizational skills: Ability to grasp new technologies and concepts, Continuous improvement and enquiring mind-set, Ability to lead multiple projects at a time, Excellent planning skills with great attention to detail and ability to prioritize work, proactive, Dedicated and uncompromising regarding quality, safety, work ethics and operational standards within the field, Strategic thinking skills, Ability to work under pressure, Work well independently without supervision, Ability to challenge and change the status quo, Strong team player, conceptual skills, maintain high level of confidentiality, negotiation skills
Technical skills: Attention to detail and strong analytical abilities, technical expert on Packaging and/or Ingredient Materials (all alcohol beverage materials), Lead auditor
Computer skills: Word, Excel, Power Point, SAP, Mini-tab, QlikView, Aris Express, Phantom, etc.
Artistic skills: creative thinker
Other skills: Establish sustainable networks within the relevant fields, Ability to drive own development in building competence