Systems and Business Process Manager (Document Control Manager) at Energy People

Industry: Gas & Energy Infrastructure
Reporting Line: Risk & Audit

We are supporting a leading organization in the Gas and Energy Infrastructure sector to recruit a Systems & Business Process Manager to drive enterprise-wide process effectiveness, systems governance, and continuous improvement.

This role is critical to ensuring that business processes, document control systems, and change initiatives are aligned with the company's strategic objectives and operational realities. The successful candidate will work across functions to improve efficiency, strengthen governance, and support scalable growth.

Role Overview

The Systems & Business Process Manager will evaluate, design, implement, and continuously improve business processes and systems across the organization. The role has strong accountability for document management systems, process governance, change management, and user adoption, working closely with technical, operational, and corporate teams.

This position requires someone who can see the end-to-end value chain, challenge the status quo, and lead structured improvements in complex, project-driven environments.

Key Responsibilities


Design, implement, and continuously improve business process frameworks aligned with organizational strategy
Oversee and maintain the company's Document Management Systems (DMS), ensuring version control, auditability, and compliance
Develop and enforce document control procedures across projects, operations, and programs
Lead process standardization, documentation, and governance across departments
Support enterprise systems adoption through effective change management and user engagement
Work with stakeholders to identify inefficiencies, risks, and improvement opportunities across processes
Ensure proper documentation control for engineering drawings, specifications, and project records
Drive data governance practices covering data quality, security, and process integrity
Support system and process integration initiatives across multiple projects and platforms
Provide training and guidance to users to encourage adoption of systems and paper-light operations
Monitor performance, generate reports, and support audits and compliance requirements


Required Experience & Qualifications


Bachelor's degree in Engineering, Computer Science, Information Systems, or a related discipline
Master's degree or MBA is an added advantage
Minimum of 10 years' relevant post-graduate experience, preferably within Oil & Gas or energy-related organizations
Strong background in Business Process Management, Process Excellence, or Document Control
Experience managing enterprise or project systems (e.g. Oracle, Siterra, workflow platforms, document control tools)
Proven experience driving process change, systems adoption, and stakeholder engagement
Familiarity with project and process methodologies (PMBOK, PRINCE2, SDLC, Agile or similar)
Strong analytical, organizational, and problem-solving skills


Key Skills & Attributes


Strategic and systems thinker with strong execution discipline
Excellent stakeholder management and communication skills
Comfortable working across technical, operational, and corporate teams
High attention to detail with strong governance mindset
Resilient, proactive, and capable of driving change in complex environments


Work Environment


Primarily office-based in Lagos
Some travel within Nigeria may be required
Hybrid and collaborative working environment


All applications will be treated confidentially.

Only shortlisted candidates will be contacted.