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Technical Specialist Associate

H.B. Fuller

Nairobi, KenyaPosted Posted 2 days ago

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Job description

Position Overview H.B. Fuller seeks an Associate Technical Specialist to support customer applications, technical service activities, and market development initiatives across East Africa. This is a development-focused role designed to build expertise in adhesive products, application equipment, substrates, and manufacturing processes. The position works closely with Sales, Marketing, R&D, and customers to deliver technical support, product training, and innovative solutions while developing into a market-facing technical expert. Primary Responsibilities Support customer application trials, product demonstrations, and troubleshooting activities Assist customers with product selection, application methods, and equipment-related questions Build technical knowledge of adhesives, substrates, manufacturing processes, and application equipment Analyze performance data and prepare technical reports and presentations Conduct customer training sessions on products, applications, and equipment usage Collaborate with sales teams to support key accounts and business opportunities Participate in market research, industry events, and identification of emerging trends Support new product launches and provide feedback to Marketing and R&D teams Minimum Requirements High school diploma with 4+ years of relevant technical experience, or Associate/Technical degree, or Bachelor's degree in Chemistry, Chemical Engineering, or a related field Basic understanding of manufacturing processes, equipment, or industrial applications Strong communication, analytical, and problem-solving skills Ability to learn technical concepts and work effectively in a team environment Authorization to work in Kenya and willingness to travel as required Preferred Requirements Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or related discipline At least 1 year of experience or training in adhesives, application equipment, machinery, or substrates Technical certification related to applications, machinery, or adhesives Experience supporting customer-facing technical projects or product demonstrations

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