Job Overview:
The Telesales Executive will be fully responsible for converting leads into paying students and clients across the institute's training programs and services. This role requires a strong closer who is confident in communicating with prospective students, professionals, business owners, and corporate organizations, with the goal of driving enrollments and long-term customer relationships.
The ideal candidate must be highly persuasive, sales-driven, proactive, and capable of handling both inbound and outbound sales conversations effectively. The role involves following up on leads generated through marketing campaigns, converting returning customers, pitching training solutions to corporate organizations, and consistently achieving sales targets.
This is a performance-focused role suited for someone with strong communication skills, relationship-building abilities, and a passion for sales and customer conversion.
Key Responsibilities:
Convert inbound leads into paying students and clients through calls, WhatsApp, emails, consultations, and follow-ups
Follow up consistently with prospective students and warm leads generated through marketing campaigns and inquiries
Re-engage returning customers and past students for additional programs, certifications, and upsell opportunities
Identify and convert corporate organizations interested in staff training, digital marketing solutions, or partnership opportunities
Conduct sales consultations to understand customer needs and recommend suitable training programs or services
Build and maintain strong relationships with leads, students, corporate clients, and prospects
Handle objections professionally and confidently while guiding prospects through the decision-making process
Maintain accurate records of leads, follow-ups, conversations, and conversions using CRM systems or internal tracking tools
Achieve and exceed monthly sales and enrollment targets
Collaborate closely with the marketing and operations teams to improve conversion strategies and customer experience
Prepare and submit regular sales reports, pipeline updates, and conversion performance reports
Represent the institute professionally and positively during customer interactions, events, and business meetings
Support promotional campaigns, webinars, info sessions, and student recruitment initiatives where required
Requirements and Qualifications:
Bachelor's degree in Marketing, Business Administration, Communications, or related field preferred
Proven experience in sales closing, admissions sales, telesales, business development, or customer conversion roles
Experience selling training programs, educational services, digital products, or professional services is an advantage
Strong track record of meeting or exceeding sales targets
Excellent negotiation, persuasion, and objection-handling skills
Strong verbal and written communication skills
Confident speaking with professionals, business owners, and corporate decision-makers
Ability to build relationships quickly and maintain customer engagement
Strong follow-up and customer management skills
Proactive, self-motivated, and target-driven mindset
Good organisational and time-management skills
Comfortable using CRM systems, spreadsheets, WhatsApp Business, email platforms, and sales tools
Ability to work independently and within a fast-paced team environment
Offers and Benefits:
Remuneration: Between NGN150,000 and NGN170,000 monthly, plus commission on every closure made.
Employer Pension Contribution.
Lots of room for personal and professional development.
A great office space with a supportive team.
Free Daily Lunch while at the office - always be refreshed.
Accommodation Support
Monthly internet allowance, inclusive of call credit - Work smart.
Medical, Dental & Vision Insurance - reduce your bills when it comes to health.
Team Events - Have fun in & out of the office.
Company Swag - Some branded items on us.
Access to the equipment necessary to execute their duties to meet their goals.