KEY DELIVERABLES
The role of the Labour Relations Officer is to provide administrative and operational support in the implementation of employee relations processes, ensuring compliance with organizational policies and legislation including consultation with employees and union, ensuring that fair and transparent process is being followed.
The Individual will primarily be responsible for, but not limited to the following:
Represent employer at dispute resolution forums such as the CCMA during conciliation and arbitration.
Facilitate, conduct, and arrange all disciplinary hearings.
Co-ordinate and arrange appeal hearings.
Monitor and manage employee discipline regarding disciplinary, grievances and appeal hearings.
Co-ordinate and arrange witnesses' consultations for internal disciplinary and CCMA matters
Assist in briefing Attorneys on Labour Court litigation and adjudication of disputes
Facilitate resolution of employee grievances.
Assist with Managing mediation resolution processes between employees and Line Managers.
Receive and process payment of invoices from service providers.
Keep and update invoice register.
Coordinate trade union bi-lateral meetings with management.
Facilitate and schedule Union and management meetings outside the National Bargaining Forum (NBF).
Assist the specialist in developing shop stewards' skills by scheduling training and conferences
Negotiate mutual interest issues with Labour
Ensure compliance with Employee Relations Policies, Procedures, and related legislation.
Provide internal and external auditors with necessary files and documentation timeously.
Compile periodic reports for relevant committees/forums.
Contribute to developing, updating and maintaining employee relations policies and procedures.
Implement Standard Operating Procedures (SOPs) for Employee Relations function.
Implement deliverables on ER plan as contracted with the relevant parties for execution
Contribute in disputes management according to set policies and procedures and specific turnaround times.
Implement and maintain a comprehensive ER administration system
Maintain costing information for Employee Relations Section
Maintain Service Levels Agreements
Comply with Supply Chain Management policies and procedures
Facilitate ER structures and procedures for the day-to-day practical aspects of an ER function and ensure an efficient and effective service is rendered.
Promptly and attentively respond to customer requests and queries within established parameters and timeframes
Facilitate resolution of employee relations processes.
Establish and maintain harmonious relationships between management, employees, and union/s
Advice and guide employees and line management on all employee relations matters.
Conduct research on relevant aspects of employment law (LRA, BCEA, EEA, UIF etc.) and advise on legal developments affecting divisions.
MINIMUM REQUIREMENTS:
Grade 12
Must have a bachelor's degree (NQF7) in Human Resources Management, Labour Relations, LLB or related
Minimum of four (4) years' experience in Employee Relations or Labour Law