Role Overview
The Territory Manager is a high-impact leadership role responsible for driving revenue growth, customer acquisition, and market penetration within an assigned territory.
You will lead, coach, and mobilize a high-performing team of Field Sales Agents (FSAs) to hit aggressive monthly sales targets for our lending and wealth management products.
This role requires an agile leader who blends field sales execution with sharp data analytics, market intelligence, and relationship management.
Key Responsibilities
Team Leadership & Performance Management:
Lead, mentor, and manage a team of Field Sales Agents (FSAs) to ensure they meet and exceed their daily, weekly, and monthly sales targets.
Conduct regular field visits to coach agents on active prospecting, pitching, objection handling, and closing deals.
Monitor agent productivity metrics and implement performance correction plans or structured sales sprints when targets face deficits.
Territory Strategy & Market Expansion:
Develop and execute localized sales strategies tailored to the unique economic and demographic dynamics of the assigned territory.
Identify and map out high-yield clusters, corporate partnerships, markets, and communities for aggressive customer acquisition.
Analyze territory sales data, conversion funnels, and market trends to optimize open market opportunities and predict month-end outcomes.
Business Development & Relationship Management:
Acquire and maintain strategic relationships with key stakeholders, trade associations, and corporate partners within the region.
Ensure outstanding customer service delivery by your team, maintaining our company'brand equity and customer-centric values.
Act as the local brand ambassador, gathering marketplace intelligence on competitor pricing, product variations, and customer pain points.
Risk, Compliance & Governance:
Ensure all sales activities align strictly with Renmoney's internal policies, credit risk frameworks, and regulatory requirements (KYC/AML standards).
Collaborate with the Risk, Product, and Customer Experience teams to ensure a seamless, fraud-free onboarding experience for new clients.
Key Performance Indicators (KPIs)
Target Achievement: Percentage fulfillment of monthly and quarterly loan disbursement and collection volumes.
Active Agent Ratio: Percentage of agents in the territory meeting their individual baseline sales quotas.
Portfolio Quality: Drop-off and conversion rates at the onboarding stage within the territory.
Customer Retention & Growth: Growth in new customer acquisition vs. repeat business within the region.
Requirements & Qualifications
Education: Bachelor's degree or Higher National Diploma (HND) in Business Administration, Marketing, Finance, or any related field.
Experience: Minimum of 3 - 5 years of retail sales experience, with at least 2 years in a supervisory or team lead capacity, ideally within Fintech, Consumer Lending, Microfinance, or FMCG banking.
Industry Knowledge: Strong familiarity with consumer credit, micro-lending, or retail wealth products in Nigeria.
Leadership: Proven track record of managing and driving field-based teams under high-pressure, target-driven environments.
Data & Tech Literacy: Proficiency in Microsoft Office tools (Excel, PowerPoint) and CRM platforms for tracking pipeline and performance.
Soft Skills: Exceptional negotiation, communication, presentation, and emotional intelligence skills.
Mobility: Deep knowledge of the assigned territory's geography and market clusters, and a willingness to travel extensively within the region.