Job Summary
Assist in articulation, ownership, and execution of the TB Strategy for Large Local Corporates (LLC) and Public Sector (PS) portfolio.
To lead and manage senior level client interaction and sales.
Manage and deliver business objectives for the portfolio of clients assigned in this segment.
Manage and grow TB business each year across the portfolio of clients.
Manage the returns while employing sound risk management disciplines
Job Description
Key Accountabilities
Sales
Responsible Accountable for the delivery of TB revenues from portfolio of clients assigned in LLC & PS.
Develop and execute the sales strategy to deliver the revenue ambition through the portfolio of existing and target clients in LLC & PS
Increase client penetration and revenues for the bank by actively promoting the bank's network and product capabilities (cross selling). Replicate TB solutions and successes within the portfolio.
Lead the team to achieve quantitative and qualitative performance objectives for your portfolio. Leverage the existing sales tools and techniques to identify opportunities for new/incremental business - account planning and pipeline management to achieve sales/revenue targets.
Maintain a detailed and up to date knowledge of the bank's comprehensive products capabilities and their application to clients' needs and use this knowledge in structuring of solutions.
Set SMART individual objectives that are in line with and seek to achieve the overall objectives.
Ensure smooth interaction and communication with Customer Support team, product development and customer services teams within LLC & PS.
Drive alignment with key stakeholders; TB teams across multiple geographies, LLC & PS, Global Corporates (GC), Business Banking and operations to achieve TB priorities.
Maintain high performance standards and role model behaviors that demonstrate the bank values.
Service & Operational
Manage customer relationships by advising them whenever card and/or CASA account is affected by fraud.
Manage cardholder relationships by advising them whenever card is blocked proactively after identification of BIN Attacks or suspicious usage.
Minimize potential for fraudulent applications by following each product criteria.
Ensuring that pricing is authorized by Transaction Baking Head, agreed with Customer, and properly set up to ensure 100% collection upon product/customer set up.
Follow the TB end-to-end product set-up process ensuring new set-ups are authorized and properly set up.
Ensure compliance with operations risk $ riguor requirements e.g. Health $ Safety standards and security of premises.
Preferred Qualification
Postgraduate or equivalent academic qualifications
Preferred Experience
Over 5 years banking experience, majority of which must be in Cash and Trade.
Cash and Trade product knowledge