Job Summary
Provide strategic leadership and oversight for Payarena Operations to ensure high system availability, efficiency, and service excellence.
Drive technical implementation and enterprise-wide integration of new business solutions within agreed time, cost, scope, and quality parameters.
Lead system integration strategy and solution architecture for new and existing business initiatives.
Oversee shared infrastructure optimization to minimize capital expenditure and improve transaction cost efficiency.
Ensure effective technical and administrative support to internal teams, partner banks, and enterprise customers.
Champion operational excellence, governance, compliance, and continuous improvement across Payarena platforms.
Responsibilities
Lead and manage the Payarena Operations team to deliver seamless integration support across all enterprise products and partners.
Provide strategic oversight on partner integrations, API lifecycle management, and enterprise onboarding processes.
Review and approve solution designs, API frameworks, and technical documentation to ensure scalability, security, and compliance.
Drive technical project governance from initiation through deployment and post-implementation review.
Oversee User Acceptance Testing (UAT), functional testing, and quality assurance processes across all releases.
Ensure development and maintenance of test scripts, operational manuals, and system process documentation.
Monitor system performance, identify operational risks, and implement proactive mitigation strategies.
Analyze operational data and business trends to provide strategic insights to Executive Management.
Ensure adherence to SLAs, regulatory requirements, and internal control standards.
Foster innovation through continuous research into emerging technologies relevant to digital payments and banking platforms.
Manage stakeholder relationships with internal departments, partner banks, fintech collaborators, and vendors.
Develop team capability through coaching, performance management, and succession planning.
Requirements
Qualifications: First degree (2:1 or upper credit) in Mathematics, Computer Science, Information Technology or Electrical/Electronics Engineering.
Others: Professional qualifications an added advantage
Experience: 4-6 years post NYSC experience.