Veterinary Receptionist | Western Cape, Paarl Area at Optivet

Greet and assist clients with a welcoming smile
Manage phone calls, appointment scheduling, and follow-ups
Maintain accurate patient records
Coordinate with veterinary staff to ensure smooth operations
Handle payments and financial transactions
Provide exceptional customer service to pet owners
Keep the reception area clean and organised


What they're looking for


Experienced in reception or administration, with veterinary reception experience advantageous
A confident communicator with excellent interpersonal skills
Highly organised, efficient and able to multitask under pressure
Compassionate and empathetic when dealing with clients and their pets
Professional, positive and team-oriented
Comfortable working in a busy after-hours environment
Able to remain calm and composed when dealing with emergencies or distressed clients