Key Responsibilities
Promptly welcome and seat guests in a professional manner
Present menus and confidently recommend items
Accurately take and confirm orders with guests
Drive upselling opportunities (beverages, sides, premium options)
Monitor guest tables consistently to ensure satisfaction
Address guest concerns calmly and escalate when necessary
Coordinate effectively with kitchen and bar for timely service
Clear and reset tables efficiently to maintain service flow.
Core Competencies:
Strong command of spoken English with clear and confident guest communication
Well-groomed, neat, and professional appearance at all times
Quick to understand and execute instructions effectively
Fast-thinking with a proactive, solution-oriented mindset
High level of emotional intelligence; remains calm and composed under pressure
Attentive and observant, with the ability to anticipate guest needs
Strong memory for orders, guest preferences, and details
Professional posture and body language with minimal distractions
Friendly, courteous demeanor while maintaining professionalism.