Role Summary
The Admin Lead oversees the organization's administrative infrastructure, ensuring efficient facility management, asset control, vendor coordination, statutory compliance, and security governance across offices, stores, and warehouses.
The role focuses on providing structured administrative support, cost discipline, and risk control, enabling smooth business operations
Key Responsibilities
Office & Facility Administration:
Office and store facility management
Utilities management (electricity, water, internet)
Office supplies and stationery control
Furniture, fixtures, and equipment upkeep
Repairs, maintenance, and AMC coordination
Office keeping and security services
Workspace allocation and moves
Asset & Inventory (Non-Trade) Administration:
Asset tagging and tracking (laptops, POS machines, scanners)
Asset issuance and returns
Asset audits and depreciation records
Maintenance of IT and non-IT assets
Disposal and replacement coordination
Vendor & Service Provider Administration:
Onboarding admin/service vendors
Contract negotiation and renewals
Managing service-level agreements (SLAs)
Vendor performance tracking
Payment coordination with Finance
Managing multiple vendors across stores and warehouses
Documentation & Records Management:
Document filing (physical and digital)
Policy and SOP documentation
Employee admin records (non-HR)- IDs, Business cards, biometrics, asset issuance)
Contract storage and retrieval
Admin approvals and correspondence
Record retention and archival
Travel & Transport Administration:
Travel bookings (air, hotel, local transport)
Travel policy enforcement
Vehicle C Fleet management (company cars, delivery vehicles - admin side)
Fuel, toll, and maintenance records
Driver coordination and documentation
Insurance and permits for vehicles
Compliance & Statutory Administration:
Trade licenses and renewals
Shop C establishment compliance (Renewals, Records C registers, entry C Exit, etc.)
Warehouse and fire safety compliance
Local municipal permissions
Insurance policies (property, assets, vehicles)
Coordination with legal and government authorities
Retail & Warehouse Admin Support:
Store opening/closure documentation
Store audit coordination
Access control (keys, entry systems)
Uniforms and ID cards
Health and safety administration
Coordination for new store or warehouse setup
E-commerce Administrative Support:
Platform access administration
Vendor onboarding documentation (marketplaces)
Courier agreement documentation
Returns and reverse logistics admin coordination
Data and report consolidation for management
Security & Risk Administration:
Security vendor management
CCTV and access system administration
Incident reporting and documentation
Theft and loss reporting coordination
Emergency preparedness and drills
Job Profile's Experience
Minimum of 6 years' experience in a similar administrative role, with at least 3 years in a supervisory or lead capacity.
Exposure to the retail industry and multi-department operations is an added advantage.
Strong process-driven mindset with the ability to establish and maintain structured administrative systems across offices, stores, and warehouses.
Proven ability to manage vendors, compliance requirements, facilities, and assets efficiently.
Results-oriented team player with sound judgment, strong coordination skills, and the capacity to grow into broader corporate services leadership responsibilities.