Job Summary
They are seeking a competent, detail-oriented Bakery Operations Manager to join its operations team.
The ideal candidate will oversee the daily operations of a bakery to ensure products are prepared, displayed, and sold efficiently while maintaining high standards of quality and customer service.
This role is suited for professionals with experience as a Bakery Operations Manager within the Hospitality industry to support the smooth operations of the business and staff efficiency.
Key Responsibilities
Supervise bakery staff, including bakers and sales attendants
Plan daily bakery production and work schedules
Ensure baked products meet quality and hygiene standards
Monitor inventory and order baking supplies when needed
Manage sales, expenses, and daily cash records
Train new employees on bakery procedures and customer service
Ensure compliance with food safety and health regulations
Handle customer complaints and inquiries professionally
Monitor equipment maintenance and report repairs
Develop strategies to increase sales and customer satisfaction
Oversee the daily operation of the bakery through staff supervision and efficient production
Requirements
BSC/OND in Hospitality Management, Business Administration, or related field
Minimum of 5-7 years of experience in Hospitality Managementor related roles
Basic knowledge of Microsoft Office Suite and Microsoft Excel
Strong organizational and coordination skills
Leadership and team-management skills
Knowledge of baking operations and food safety standards
Good communication and customer service skills
Organizational and time-management abilities
Basic accounting and inventory management skills
Problem-solving and decision-making skill.