Job Description
We are seeking a competent and detail-oriented Operations Officer (Graduate Trainee) to oversee its day-to-day operations.
The ideal candidate will be responsible for overseeing and improving the day-to-day operational activities of the organization.
This role ensures that business processes run efficiently, resources are used effectively, and organizational goals are achieved.
This role requires a highly analytical professional with strong attention to detail and the ability to work independently in a fast-paced environment.
Key Responsibilities
Monitor daily operations to ensure smooth workflow and efficiency
Develop, implement, and review operational policies and procedures
Coordinate with different departments to streamline processes
Analyze operational performance and prepare reports for management
Identify areas for improvement and implement corrective actions
Manage budgets, resources, and inventory where applicable
Ensure compliance with company policies and regulatory requirements
Supervise and support operational staff
Handle customer or client service issues related to operations
Assist in strategic planning, quality control, and execution of organizational goals
Requirements
Bachelor's Degree in Business Administration, Management, or a related field
Proven experience in operations or administrative roles (1-3 years experience)
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Strong Customer service relationship skills
Analytical thinking and problem-solving skills
Proficiency in Microsoft Office and/or operations management software
Ability to work under pressure and meet deadlines
Candidates must reside in, or able to relocate to Port Harcourt