Job Summary
Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of a Bank Teller.
The ideal candidate should possess the following responsibilities:
Cash Handling:
Accepting cash deposits from customers.
Withdrawing cash for customers against their account balances.
Processing currency exchanges.
Cheque Transactions:
Accepting cheque deposits from customers.
Cashing cheques for account holders.
Verifying the authenticity of cheques.
Customer Service:
Assisting customers with their inquiries and providing information about their accounts.
Addressing customer concerns and resolving issues related to transactions.
Promoting products and services to customers.
Transaction Recording:
Accurately recording all transactions in the bank's computer systems.
Maintaining and updating customer account information.
End-of-Day Balancing:
Balancing the cash drawer at the end of each day to ensure accuracy.
Reconciling transaction records with the actual cash on hand.
Compliance:
Adhering to banking regulations and policies.
Ensuring compliance with anti-money laundering (AML) and know your customer (KYC) guidelines.
Cross-Selling:
Identifying opportunities to cross-sell additional bank products or services to customers.
Recommending products such as savings accounts, fixed deposits, or credit cards.
Security:
Following security protocols to prevent fraud and unauthorized access.
Reporting any suspicious activities or transactions.
Educational Support:
Assisting customers in understanding various bank products and services.
Guiding customers on the use of ATMs, online banking, and other self-service options.
Team Collaboration:
Collaborating with other staff members, including loan officers, branch managers, and customer service representatives.
Participating in training sessions and meetings to stay updated on banking procedure
Requirements
Minimum of HND/Bachelor's degree in any discipline.
Minimum of Lower Credit or Second Class Lower Division
NYSC completion / exemption certificate
Age limit is 29 years or below.