Report To: Managing Director / CEO
Salary: N150,000 - N250,000
Responsibilities
Oversee the daily operations of the beauty business (salon, spa, or retail unit) to ensure smooth service delivery.
Manage staff performance, schedules, and productivity across all departments.
Monitor financial performance, control expenses, and support budgeting and cost management.
Develop and implement growth strategies to increase sales, customer retention, and brand visibility.
Build and maintain strong relationships with clients, suppliers, and partners in the beauty industry.
Ensure high standards of customer service and overall client experience.
Identify business opportunities such as new services, product lines, or partnerships.
Supervise inventory control for beauty products and ensure proper stock management.
Prepare periodic performance and operational reports for management review.
Ensure compliance with company policies and industry best practices.
Requirement
Bachelor's Degree in Business Administration, Management, Marketing, or related field.
Minimum of 2 - 4 years' experience in business management, retail, salon/spa operations, or beauty industry roles.
Strong understanding of business operations, customer service, and financial management.
Experience in the beauty or personal care industry is highly preferred.
Proficiency in Microsoft Office and basic reporting tools.
Required Competencies:
Strong leadership and team management skills.
Excellent communication and customer relationship skills.
Business development and sales mindset.
Strong organizational and multitasking abilities.
Problem-solving and decision-making skills.
Attention to detail and results-driven attitude.