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Client Services Intern at MiWay Insurance Limited
MiWay Insurance Limited
October 17, 2026
Full-time
On-site
Purpose of the Role
The Client Services Intern will support the delivery of exceptional customer service by responding to client enquiries across multiple communication channels. This role provides exposure to customer service operations, client relationship management, and service excellence practices while developing professional communication and problem-solving skills.
About the Internship programme Location:Samrand - Kosmosdal Department: Client Services
Internship duration: 12 months from February 2027
Overview of Role Responsibilities
Respond promptly and professionally to inbound client enquiries received via telephone, email, live chat, WhatsApp, and other digital platforms.
Deliver high-quality customer service aligned with company values, service standards, and regulatory requirements.
Provide accurate, clear, and helpful information to clients regarding products, services, and processes.
Ensure all customer interactions are handled efficiently, courteously, and professionally.
Education
Matric/NQF 4
Relevant Diploma or Degree
Application Criteria
Must be between the ages of 18 and 35 years
Must be South African Citizens
Must be unemployed (Interns must have less than 6 months previous employment for consideration)
Should not have been on an internship with INSETA before
Must have a completed relevant qualification a degree or diploma
Required Behavioural Competencies
Ensures Accountability
Communicates Effectively
Decision Quality
Customer Focus
Instils Trust
Interpersonal Savvy
Turnaround Time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Deadline to apply: 19 October 2026.
The Client Services Intern will support the delivery of exceptional customer service by responding to client enquiries across multiple communication channels. This role provides exposure to customer service operations, client relationship management, and service excellence practices while developing professional communication and problem-solving skills.
About the Internship programme Location:Samrand - Kosmosdal Department: Client Services
Internship duration: 12 months from February 2027
Overview of Role Responsibilities
Respond promptly and professionally to inbound client enquiries received via telephone, email, live chat, WhatsApp, and other digital platforms.
Deliver high-quality customer service aligned with company values, service standards, and regulatory requirements.
Provide accurate, clear, and helpful information to clients regarding products, services, and processes.
Ensure all customer interactions are handled efficiently, courteously, and professionally.
Education
Matric/NQF 4
Relevant Diploma or Degree
Application Criteria
Must be between the ages of 18 and 35 years
Must be South African Citizens
Must be unemployed (Interns must have less than 6 months previous employment for consideration)
Should not have been on an internship with INSETA before
Must have a completed relevant qualification a degree or diploma
Required Behavioural Competencies
Ensures Accountability
Communicates Effectively
Decision Quality
Customer Focus
Instils Trust
Interpersonal Savvy
Turnaround Time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Deadline to apply: 19 October 2026.