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Contractor Specialist Sales Tech Liaison (2 Year Contract) at Toyota
Toyota
October 6, 2026
Full-time
On-site
KEY JOB FUNCTIONS:
This vacancy reports to the Manager Sales Technical Liaison and exists in the Technical Services Department which forms part of Customer First Division.
KEY PERFORMANCE AREAS:
Product Analysis and consolidating facts & data - enhance go & study activities.
Strengthen service function.
Quick info, from the market.
Strengthen FTR analysis.
Detailed report compilation - antenna function, to enhance sensitivity for early detection/early resolution - FTR issuing.
Detailed research on product related matters.
Compilation of communication to the dealer network - service bulletins.
Present presentations to various audiences - Nuts & Bolts (dealer network) / Technical Conferences.
Liaise with TMC, TSAM, public relations, legal dept. & customer call Centre (CQD and other related departments).
Fix it right first time - product resolution.
Study & develop f/fix methods & coordination parts with NPDC.
QUALIFICATIONS AND EXPERIENCE:
NQF Level 6 (360 credits - level 8 framework) Mechanical + 3 years working experience as motor technician / motor mechanic or similar Qualified Motor Mechanic + Master Technician (G1) + 5 - 6 years relevant experience.
Minimum 5 years' experience at dealer level will be an advantage.
Experience in a research environment or analysis position an advantage.
Computer experience in MS Office and Outlook.
Advanced level of technical knowledge.
Field experience dealing with voice of the customer.
A minimum of five years technical experience on Lexus and Toyota models would be an advantage.
Will be required to travel.
COMPETENCIES:
Accurate information gathering and analysis
Awareness and commitment to our mission
Awareness of situations and decisiveness
Communication and sharing of mid to long term plans
Creation of innovative vision
Establishing framework and systems for organisational learning
Feedback of evaluation results and long-term development of others
Perseverance
Strategic reallocation of resources and review of work methods
Suitable assignment and objective performance review
This vacancy reports to the Manager Sales Technical Liaison and exists in the Technical Services Department which forms part of Customer First Division.
KEY PERFORMANCE AREAS:
Product Analysis and consolidating facts & data - enhance go & study activities.
Strengthen service function.
Quick info, from the market.
Strengthen FTR analysis.
Detailed report compilation - antenna function, to enhance sensitivity for early detection/early resolution - FTR issuing.
Detailed research on product related matters.
Compilation of communication to the dealer network - service bulletins.
Present presentations to various audiences - Nuts & Bolts (dealer network) / Technical Conferences.
Liaise with TMC, TSAM, public relations, legal dept. & customer call Centre (CQD and other related departments).
Fix it right first time - product resolution.
Study & develop f/fix methods & coordination parts with NPDC.
QUALIFICATIONS AND EXPERIENCE:
NQF Level 6 (360 credits - level 8 framework) Mechanical + 3 years working experience as motor technician / motor mechanic or similar Qualified Motor Mechanic + Master Technician (G1) + 5 - 6 years relevant experience.
Minimum 5 years' experience at dealer level will be an advantage.
Experience in a research environment or analysis position an advantage.
Computer experience in MS Office and Outlook.
Advanced level of technical knowledge.
Field experience dealing with voice of the customer.
A minimum of five years technical experience on Lexus and Toyota models would be an advantage.
Will be required to travel.
COMPETENCIES:
Accurate information gathering and analysis
Awareness and commitment to our mission
Awareness of situations and decisiveness
Communication and sharing of mid to long term plans
Creation of innovative vision
Establishing framework and systems for organisational learning
Feedback of evaluation results and long-term development of others
Perseverance
Strategic reallocation of resources and review of work methods
Suitable assignment and objective performance review