This role is ideal for someone who has worked in:
Banking
Telecommunications
Debt collection
Call center environments
If you understand service standards, performance targets, and the discipline required in fast-paced operations this opportunity was designed with you in mind.
Location: Westlands, Nairobi
Salary: Ksh. 35,000
We are looking for professionals who can:
Handle inbound and outbound calls with confidence
Manage customer accounts accurately
Follow up on outstanding accounts professionally
Maintain detailed interaction records
Resolve complaints effectively
Build strong relationships with high-end international clients
Meet individual and team KPIs consistently