Job Objective:
To assist with managing, organizing and maintaining WIOCC's data system.
Reporting Line: Network Administrator
Key Duties & Responsibilities
Assist to perform regular data quality checks and clean up any inconsistencies
Work with IT and business teams to automate repetitive tasks within Network Administration
Maintain and update databases to ensure data accuracy and integrity
Support data migration, data entry, and validation processes
Assist in the development and documentation of data management procedures
Provide user support and training for data systems as needed
Maintain a backup for all configurations done on each of the network equipment
Assist with creation of ad hoc reports as needed
Actively use and ensure data integrity of BSS systems
Qualifications & Skills
Bachelor's degree in Information Technology, Computer Science or equivalent
Proficiency in database systems (e.g., Oracle), Structured Query Language and Microsoft Excel
Minimum Experience & Skills
Strong analytical and numerical skills and able to collate and interpret data from various sources
Strong attention to detail and organizational skills
Expert in SQL, Power BI or equivalent, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Effective written and verbal communications skills evidenced by previous work history and accomplishments
Excellent communication and presentation skills, including ability to summarize and concisely share key information to all levels within the organization
Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
An understanding of networks and the underlying technologies is a plus
Willing to work outside of normal office hours
Preferred Experience & Skills
Experience in Data Cleaning, Data Standardization and Data Validation processes
Has automated or been involved in the automation of repetitive tasks
Knowledge of relational databases and data querying languages
Prior experience in a data-related or administrative role is a plus
Experience working with Big Data
Attributes
Client focused, relationship builder
Integrity, honest with high ethical standards
Boundless, passionate and flexible
Personnel excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnerships
Strong analytical skills and able to collate and interpret data from various sources
Good English language communicator with a natural aptitude for dealing with people
Excellent network diagnostic skills