Debtors Clerk - Cape Town at Impact

Purpose of the role


The Debtors Clerk plays a vital role in ensuring that all outstanding debt is recovered. The role of the Debtors clerk is to maintain records of financial transactions and payments between the clients and the Company.


Debtors


Monitor accounts to ensure payments are made timeously and are up to date.
Debt Collection-Follow up on outstanding accounts.
Flag overdue accounts to relevant staff and manager
Maintain and update debtors records system.
Reporting- age analysis, reconciliations, and processing.
Resolve customer queries and recon of customer accounts where necessary.
Accurate and constant follow up with customers regarding outstanding payments.
Weekly statement send to all customers
Maintenance of all client portals
Upload of statements and relevant documents
Customer tickets be loaded withing 48hours where any discrepancy has been identified
Ensure accurate allocation of receipts, supported by customer remittance where applicable
Follow up on unallocated deposits.
Filing and ensuring all documentation sequences are controlled.
Ad hoc accounting functions assigned by the manager.
Ensure clients receive weekly / monthly statements.
Opening new accounts, vetting new accounts.
Collections on current accounts will be the key performance area.
Ensuring that remittances are received, and payments are allocated accordingly.


Customer Service


Remain courteous to customers.
Always provide friendly and professional service.


Housekeeping


Ensure workstation is kept clean, neat, and tidy and safe.
Apply food safety standards as per standard operating procedures.


Stock-take


Assist with stock take.
To maintain records of transactions and recons for stock take.
Pack shelves and check price of items when required.
To pack stock according to specifications and to ensure pricing is visible.


Administration


To assist with filing, shredding and answer calls.
Uphold and Promote company values.
Ensure personal hygiene standards are maintained.
To perform ad hoc or other duties from time to time as assigned by manager.


Skills and qualification


Minimum 2-5 years' debtors experience.
Tertiary Qualification in Finance or related field.
A valid Matric Certificate.
Excellent communication skills, problem-solving and interpersonal skills.
Accurate and attention to detail.
High level of confidentiality.
Problem solving skills.
Able to work under pressure.
Deadline driven.
Exercise discretion and Confidentiality.