Designated Agent - Durban at MIBCO

Duties and Responsibilities


Conduct self-assessment, desktop and onsite routine inspections to ensure compliance with MIBCO Collective Agreements, which includes wage audits, verify employ records and promoting statutory requirements through support or enforcement
Identify, investigate and resolve contraventions, which includes handling complaints, issuing compliance notices and preparing legal referrals and supporting documentation where necessary.
Manage and administer returns processes, which include assisting employers with forecasting, verification, capturing outstanding returns, resolving non-payment issues, attending to allocations and providing training on online returns systems.
Facilitate new business registrations by capturing required information, conducting employer onboarding, promoting compliance practices providing education on statutory obligations and Council agreements and conducting take-on inspections
Facilitate the deletion of businesses that have ceased trading and refer the necessary documentation to the Legal Department to complete
Support exemption applications and ensure adherence to approved exemptions and related requirements.
Maintain accurate records on SLX, including employer and employee data, engagements, terminations, and compliance-related updates.
Plan and coordinate inspections, investigations, and administrative activities, including pre-inspection preparation and follow-ups.
Provide support on self-service portals, provident fund activities, and liable person registrations.
Conduct onsite training and mentorship for trainee agents and contribute to their development through activity reporting.
Manage allocated resources (company vehicle, laptop, cellphone) and ensure proper use of personal protective equipment.
Complete all required reporting, including daily activity reports, pay-in sheets, and monthly travel logs, while monitoring and managing task aging.


Qualifications


Grade 12 certificate and/or equivalent .
Related Labour relations qualification
Related Labour Relations qualification advantageous.
Minimum 2 years' solid experience in Labour Relations.
At least 1 year experience dealing with Bargaining Council Agreements eg Collective agreements, Administrative agreements etc.
Automotive trade related qualifications advantageous.
Knowledge or experience in the motor industry advantageous.
Knowledge and experience in Labour Relations and Bargaining Councils is advantageous.
Ability to communicate effectively in English and handle correspondence independently.
Valid South African driver's license with a minimum of at least 2 years driving experience (currently actively driving) and willingness to travel for business purposes
Successful completion of the Agents' Examination, Parts I & II, will be an advantage