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Employee Experience Manager at Jacaranda Health

Jacaranda Health
June 10, 2026
Full-time
On-site
What You'll Do

Performance & Talent Management


Own and drive the end-to-end performance management cycle, including planning, manager enablement, mid-cycle reviews, and end-of-cycle processes
Coach managers on setting objectives, conducting performance conversations, and managing performance effectively
Lead continuous improvement of performance management processes and tools
Coordinate promotion reviews, career development processes, and internal mobility
Manage Performance Improvement Plans (PIPs) and support managers in handling complex performance cases


Culture & Engagement


Manage the employee engagement calendar, including surveys, pulse checks, recognition initiatives, and feedback loops
Lead the employee wellbeing programme and track participation and impact
Act as a key point of contact for employee experience matters and contribute ideas to strengthen organisational culture


Learning & Development


Translate L&D strategy into an annual training plan and ensure timely execution
Support managers in embedding ongoing development conversations into team routines
Oversee training coordination, vendor engagement, and learning records
Lead rollout of HR frameworks and policy-related training


Talent Acquisition & Job Architecture


Support recruitment processes from role design to offer stage in line with organisational growth needs
Ensure consistency in job evaluation, grading, and documentation
Track recruitment metrics and support employer branding initiatives


Team Management & HR Advisory


Supervise and develop the Senior HR Coordinator - Employee Experience
Provide HR advisory support to managers on employee-related matters
Identify and implement process improvements, including leveraging HR technology and AI tools
Contribute to broader HR initiatives as required


Who you are

What you bring


Bachelor's degree in Human Resources, Business Administration, Social Sciences, or a related field
Professional HR certification (e.g., CHRP (K)) is an added advantage
Minimum 5 years of progressive HR experience, including experience in performance management and generalist/advisory roles
Demonstrated experience leading a full performance management cycle end-to-end
Experience driving improvements in HR processes and systems
Exposure to multi-site or multi-country work environments is an advantage


Skills and Competencies


Strong HR advisory and coaching skills
Excellent communication and documentation skills
Structured and highly organised, with ability to manage multiple priorities
Analytical mindset with ability to use data to inform decisions
Proactive and self-driven, with a continuous improvement mindset
Strong stakeholder management and relationship-building skills
Interest in leveraging HR technology and AI tools to improve efficiency