Job Summary
The Field Verification Officer is responsible for conducting on-site verification of customer, employee, or vendor information to ensure accuracy, authenticity, and compliance with company policies and regulatory requirements.
The role involves field visits, data collection, reporting, and follow-up actions.
Key Responsibilities
Conduct physical verification of addresses, workplaces, businesses, and references as assigned
Verify personal, employment, residential, and business information provided by applicants or staff
Interview neighbors, employers, referees, or relevant third parties when required
Capture accurate field data, photographs, GPS coordinates, and observations
Identify discrepancies, risks, or red flags and report findings promptly
Prepare and submit detailed verification reports within set timelines
Maintain confidentiality and handle sensitive information responsibly
Coordinate with internal teams (HR, Credit, Risk, Operations) for clarification and updates
Ensure compliance with company policies, industry standards, and legal requirements
Follow up on incomplete or inconclusive verifications when necessary.
Qualifications & Experience
Minimum of OND / HND / Bachelor's degree in any discipline
1 - 3 years' experience in field verification, investigations, credit analysis, or similar role
Knowledge of local areas and ability to navigate locations effectively
Valid means of identification; motorcycle/driver's license is an added advantage.
Required Skills & Competencies:
Strong observation and analytical skills
Good communication and interpersonal abilities
Attention to detail and accuracy
Ability to work independently with minimal supervision
Time management and reporting skills
Basic computer literacy (MS Word, Excel, mobile reporting apps)
Integrity, professionalism, and ethical conduct.
Working Conditions:
Extensive fieldwork with minimal office time
May involve travel within and outside assigned territory
Flexible working hours based on assignment requirements.