About the Role
We are seeking a dynamic and results-driven Head of Operations to lead and integrate all manufacturing operations, including Production, Supply Chain, Quality, Engineering & Maintenance, Warehousing, Logistics, Facilities, and HSE. The successful candidate will drive operational excellence, improve productivity, optimize costs, and ensure the business consistently delivers quality products that meet customer expectations.
This role will provide strategic leadership across the manufacturing value chain, ensuring alignment between demand, production capacity, inventory, procurement, quality, and overall business objectives.
Key Responsibilities
Lead and integrate all manufacturing operations, including Production, Supply Chain, Engineering, Quality, Warehousing, Logistics, HSE, and Facilities, to achieve production, quality, safety, cost, and customer service objectives.
Drive production planning, inventory management, and supply chain coordination while leading the Sales & Operations Planning (S&OP) process to align demand, capacity, procurement, and inventory with business goals.
Champion operational excellence by improving productivity, optimizing asset utilization, reducing waste, managing operational budgets, and driving continuous improvement initiatives.
Ensure equipment reliability, facility availability, and compliance with quality, safety, environmental, and regulatory standards through effective maintenance and infrastructure management.
Establish and monitor operational KPIs, dashboards, and governance processes, leading daily, weekly, and monthly performance reviews to drive accountability and informed decision-making.
Collaborate with Sales, Finance, Procurement, HR, and other business functions to ensure seamless execution of operational plans and the achievement of customer and business objectives.
Lead, coach, and develop high-performing teams while fostering a culture of accountability, collaboration, innovation, safety, and operational excellence.
Requirements
Bachelor\'s Degree in Engineering, Operations Management, Supply Chain Management, Industrial Chemistry, or a related discipline.
MBA or Master\'s Degree will be an added advantage.
Professional certifications such as Lean Six Sigma, PMP, APICS/CSCP, NEBOSH, or related certifications are desirable.
Minimum of 10 years\' experience in manufacturing, including at least 5 years in a senior operations leadership role.
Proven experience managing multi-functional manufacturing operations.
Experience within FMCG, chemical, industrial, or manufacturing environments is highly preferred.
Required Skills
Manufacturing Operations Management
Production Planning & Inventory Management
Sales & Operations Planning (S&OP)
Supply Chain Management
Lean Manufacturing & Continuous Improvement
Budgeting & Cost Optimization
Performance Management & Operational Analytics
ERP Systems (e.g., Odoo, SAP) and Power BI
Leadership & People Management
Stakeholder Management
Strategic Thinking and Decision-Making
Excellent communication and problem-solving skills