Home Appliance Maintenance / Technical Supervisor & Manager at MeWe Electronics

Job Summary


We are seeking a skilled and experienced Home Appliance Maintenance / Technical Supervisor & Manager to oversee the repair, servicing, and maintenance of household appliances.
The ideal candidate must possess strong technical knowledge, leadership ability, and excellent troubleshooting skills for handling both field and in-house technical operations.


Key Responsibilities


Supervise and coordinate technicians involved in appliance repairs and maintenance.
Diagnose and troubleshoot faults in home appliances such as refrigerators, washing machines, air conditioners, microwaves, televisions, cookers, and other electronic devices.
Ensure timely repair and proper maintenance of customers' appliances.
Monitor technical team performance and ensure quality service delivery.
Schedule maintenance activities and assign jobs to technicians effectively.
Maintain records of repairs, spare parts usage, and service reports.
Ensure compliance with safety procedures and company standards.
Train and guide junior technicians when necessary.
Communicate with customers professionally regarding repair updates and technical issues.
Manage inventory of tools, equipment, and spare parts.


Requirements


Minimum of 5 years practical experience in home appliance repairs and technical supervision.
Strong knowledge of electrical and electronic appliance systems.
Ability to diagnose and resolve technical faults efficiently.
Good leadership and team management skills.
Ability to work under pressure and meet deadlines.
Strong communication and problem-solving abilities.
Must be responsible, disciplined, and result-oriented.
Technical certification or related qualification is an added advantage.