Human Resources Manager / Officer at NIIT

Key Responsibilities


Lead and oversee all HR and people management functions across NIIT Fortesoft's centre network.
Develop and implement HR strategies, policies, and procedures aligned with the Company's goals.
Manage end-to-end recruitment, onboarding, and probation management for all staff categories — instructors, counsellors, corps members, interns, and administrative staff.
Oversee employee performance management, including KPI development, appraisals, and Performance Improvement Plans.
Manage disciplinary processes, employee grievances, and workplace conflict in line with Company policy and the Nigerian Labour Act.
Coordinate payroll inputs, leave administration, attendance records, and statutory compliance (PAYE, pension, NHF).
Maintain accurate personnel files, employment contracts, and HR documentation across all centres.
Develop and implement the Employee Handbook and HR policies.
Coordinate HR rounds across all centres to assess staff welfare, conduct, and compliance.
Build and maintain a positive workplace culture anchored on accountability, professionalism, and continuous learning.
Develop and submit monthly HR reports and workforce metrics to Management.
Liaise with Centre Heads and Department Heads on staff matters and HR advisory support.
Coordinate staff training, development programmes, and learning initiatives.
Support succession planning and internal talent development.


Requirements


Bachelor's Degree or HND in Human Resources Management, Business Administration, or a related field.
Minimum of 4 - 6 years of progressive HR experience, with at least 2 years in a supervisory or management capacity.
Sound knowledge of the Nigerian Labour Act, Pension Reform Act, and applicable employment legislation.
Demonstrated experience in employee relations, performance management, and HR compliance.
Ability to manage a geographically dispersed workforce across multiple locations.
Strong leadership, communication, and interpersonal skills.
High level of integrity, emotional intelligence, and professional discretion.
Proficiency in Microsoft Office Suite and Google Workspace tools.