Key Account Manager (Courier & Freight) at FreeRecruit

We are seeking a highly strategic, energetic, and experienced Key Account & Development Manager to join our client's team in Kempton Park. This is a high-impact, 360-degree hybrid role designed for a seasoned logistics professional who thrives on both the thrill of the chase and the art of long-term relationship building.
As a hunter, you will identify, pitch, and secure high-volume corporate accounts across domestic courier, road freight, air/ocean freight forwarding, and clearing. As a farmer, you will take full ownership of these major accounts, deeply embedding our solutions into their supply chains, managing tariff reviews, and ensuring flawless operational execution.


Education & Experience


A completed Bachelor's Degree in Logistics, Supply Chain Management, Road Transport, Commercial Management, or a closely related business field is essential.
7 to 10 years of proven sales and account management experience strictly within the Courier, Domestic Freight, Express Distribution, or Freight Forwarding / Import-Export industries.
A demonstrable history of meeting and exceeding multi-million Rand sales targets and successfully retaining enterprise-level corporate accounts.
Valid South African Driver's License and own reliable vehicle are non-negotiable.
Advanced capabilities in cold calling, executive pitching, corporate closing, and long-term customer relationship retention.
Deep understanding of freight costing models, volumetric weight calculations, customs clearing frameworks, and incoterms (for import/export).
Proficient in translating raw transit and distribution data into actionable performance reports for corporate clients using CRM software and MS Excel.


Core Responsibilities

New Business Acquisition (The Hunter)


Actively prospect, map, and secure new enterprise-level corporate clients requiring complex domestic courier, freight, and import/export logistics solutions.
Conduct comprehensive supply chain lane analyses and cost-comparison matrices to present tailored, high-value commercial proposals to Procurement and Operations Directors.
Lead contract and tariff negotiations to secure profitable, long-term Service Level Agreements (SLAs).


Strategic Account Management (The Farmer & VIP Care)


Serve as the primary, high-level strategic point of contact for the company's most valuable, high-volume cargo and express clients.
Conduct regular Quarterly Business Reviews (QBRs) with VIP clients to analyze lane performance, transit efficiencies, and identify upselling or cross-selling opportunities (e.g., warehousing, clearing, or specialized distribution).
Act as the internal advocate for key clients, collaborating closely with operations, tracking, and customs clearance teams to ensure strict SLA compliance and proactive issue resolution.
Manage annual rate reviews and navigate volatile fuel surcharges and freight rate fluctuations transparently with clients to protect company margins while retaining loyalty.


How to Apply
Use reference: Key Account & Development Manager (Courier & Freight) -POS26259 in the subject line and send your cv to jobs@emporium.co.za