Role Overview
The Logistics Coordinator will serve as the engine of our rental and fleet operations. You will manage incoming hire bookings, schedule vehicle deployments, supervise drivers assigned to fleet trips, ensure vehicle roadworthiness, and execute seamless vehicle documentation and licensing renewals.
Key Responsibilities
Vehicle Rental & Hire Operations
Manage day-to-day booking requests for all vehicle asset lines:
Bus Hiring: Coaster & Hiace buses for corporate shuttles, events, and group trips.
Car Hiring & Luxury Vehicles: Sedan, SUV, and VIP executive vehicles (e.g., Mercedes-Benz, Range Rover, Lexus) for weddings, airport pickups, and executive transport.
Van & Truck Hiring: Light vans and heavy-duty trucks for haulage, supply chain logistics, and client goods movement.
Dispatch drivers and assign fleet assets matching client specifications, budget, and trip schedules.
Inspect vehicles prior to and immediately following each rental term to document asset condition, mileage, and fuel levels.
Vehicle Licensing & Documentation Management
Coordinate and oversee the Vehicle Licensing Service division for external clients and DCLS fleet assets.
Process vehicle registration, license renewals, roadworthiness certificates, hackney permits, Tinted Permits, LASDRI, and commercial vehicle papers without delay.
Maintain a central digital database tracking expiration dates for all fleet documentation to ensure zero regulatory downtime or road penalties.
Fleet Maintenance & Asset Care
Liaise with mechanics, auto-technicians, and service centers to schedule preventative maintenance, oil changes, and routine servicing across all fleet assets.
Perform rapid incident response and coordinate vehicle replacements or roadside assistance in cases of breakdowns or road emergencies.
Monitor fuel consumption, trip logs, and vehicle tracking devices (GPS) to optimize operational efficiency.
Client Communication & Booking Support
Provide instant quotes, rental terms, and invoicing details to incoming corporate and private rental inquiries.
Monitor trip executions in real time to ensure prompt pickup and drop-off times across Lagos and inter-state routes.
Handle client complaints or emergency adjustments with high professionalism and speed.
Required Qualifications & Experience
Education: OND, HND, or B.Sc. in Logistics, Supply Chain Management, Transport Management, Business Administration, or a related discipline.
Experience: 2 - 4 years of hands-on experience in fleet management, car rental operations, vehicle dispatching, or transport logistics in Lagos.
Licensing Expertise: Hands-on experience dealing with state transport authorities (MVAA, FRSC, VIO) and processing vehicle licensing documentation.
Core Competencies & Skills
Deep familiarity with Lagos road networks, traffic flow patterns, and inter-state travel logistics.
Technical understanding of basic motor vehicle mechanics and maintenance requirements.
Exceptional coordination, scheduling, and multi-tasking skills under high-pressure scenarios.
Strong communication skills and professional demeanor for handling high-net-worth clients (luxury rentals) and corporate account managers.
Proficiency in Microsoft Excel/Google Sheets, vehicle tracking software (GPS), and fleet management tools.