MiPET : Sales Agent at MiWay Insurance Limited

What will you do?


As a MiPET Sales Agent role you will be persuading both existing and non-exisiting Miway clients to purchase our Value Added Products (PET) by optimizing each lead/call received.
Maintaing a high productivity level daily & monthly by providing quality service to external and internal customers and ensuring accuracy in recording of data.
May provide customers with essential and information regarding products and services. Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.


Minimum Qualification and Experience

Minimum Qualification


Grade 12/Standard 10/NQF 4
RE5 Certificate (as per DOFA date)
STI FAIS Credits (as per DOFA date)


Minimum Experience


At least 1-2 years' call Centre Sales experience
Previous short-term insurance experience
Previous VAPS experience in a target-driven environment
Ability to multitask and cope with pressure
Punctual and can self-manage


Knowledge and Skills


Undertake Outbound Tele-Sales
Service inbound client queries, requests
Administration and processing
Quality, compliance and accreditation


Personal Attributes


Communicates effectively - Contributing dependently
Situational adaptability - Contributing dependently
Action orientated - Contributing dependently
Persuades - Contributing dependently


Core Competencies


Being resilient - Contributing dependently
Collaborates - Contributing dependently
Cultivates innovation - Contributing dependently
Customer focus - Contributing independently
Drives results - Contributing dependently