Purpose of this position:
To manage the operations of the Distribution Centre on time, according to customer requirements, and within safety and quality regulations.
Your responsibilities will include:
Develop and execute functional operational plans that support business strategy and enable the distribution center to meet budgets, goals, targets, and due dates
Implement and maintain all required systems, processes, and procedures within the distribution center
Develop standard operating procedures for all areas and monitor and enforce compliance
Maximise the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimize processes, and find value opportunities for the division
Manage and report on Service Level Agreements (including overseeing management information reports if relevant)
Perform financial planning, budgeting, forecasting, reporting, and analysis of data for the distribution center
Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers, and employees) through regular communication, reporting,and personal interaction
Evaluate technology and capital requirements as determined by the tactical plan of the division
Oversee the day-to-day activities of teams within the distribution center, scheduling employees where required, and ensuring optimal productivity
Produce operational reports for management as required
Ensure all employees are suitably qualified and trained for their positions
Ensure that distribution services meet quality standards and customer requirements and that customer satisfaction levels meet agreed targets
Ensure that all outbound items leave the distribution center within agreed time frames and that all inbound items are packed away correctly and within agreed time frames
Ensure that all tender-order lead times are adhered to
Ensure that deliveries are on time as per agreed targets, improving processes where needed, and liaising with service providers to optimize processes
Manage and report on the operational budget, managing costs to ensure that costs are in line with budget (egpackaging costs, transport costs)
Ensure that stock discrepancies are minimized by overseeing and putting in place effective Stock Control processes
Effective management of projects within the distribution center by meeting requirements of projects and adhering to deadlines
Identify potential risks that might affect the successful operation of the distribution centre, and put strategies and processes in place to mitigate these risks
Continuously assess processes and systems, and look for innovative ways to improve or introduce new processes, systems, and methods that will assist the distribution center in operating more effectively
Stay abreast of, evaluate, and implement appropriate modern world-class thinking in terms of distribution to ensure efficient, effective, and world-class operations
Qualifications:
Diploma or Bachelor's degree qualification in logistics/supply chain management
5-8 years of experience in logistics/distribution.
Experience in managing teams
Knowledge of relevant legislation, including Health and Safety
legislation, and labor legislation.
Knowledge of distribution processes/operations
Proficient in relevant computer packages and applications