Operations Manager, Laundry and Drycleaning at Prixair

About the Role


Prixair Group is seeking a highly experienced and hands-on Laundry & Dry Cleaning Manager to lead the operations of our professional laundry and dry-cleaning business.
The ideal candidate will have strong technical knowledge of modern laundry and dry-cleaning processes, excellent operational management skills, and the ability to lead a team that delivers high-quality garment care and excellent customer service.


Key Responsibilities


Oversee the daily operationsof the laundry and dry-cleaning unit.
Ensure proper garment handling, washing, stain treatment, drying, and finishingin line with professional standards.
Supervise and coordinate laundry staff to ensure efficiency and quality service delivery.
Maintain quality control standardsto prevent garment damage and ensure customer satisfaction.
Manage equipment operation, maintenance, and safety procedures.
Monitor inventory of detergents, chemicals, packaging materials, and other consumables.
Implement efficient workflow and turnaround systemsto meet delivery timelines.
Handle customer complaints and ensure prompt resolution.
Train and develop staff on professional laundry techniques and service standards.
Prepare periodic reports on operational performance.


Requirements


Minimum qualification:Ordinary National Diploma (OND) or equivalent.
Minimum of 7 years' experiencein a professional laundry and dry-cleaning business, with strong operational exposure.
Demonstrated experience managing or supervising laundry operations.
Strong knowledge of fabric care, stain removal techniques, and dry-cleaning processes.
Ability to manage teams and maintain high service standards.
Good organizational and problem-solving skills.
Strong sense of responsibility, professionalism, and attention to detail.


Key Competencies:


Laundry & Dry Cleaning Operations Management
Fabric Care and Quality Control
Staff Supervision and Training
Customer Service Excellence
Equipment Handling and Safety Compliance.